Business Process Automation


An established UK based technology company providing software solutions automating billing and business process for the telecommunication and finance API development and integration
industry.

We are backed by over 25 years of expertise. Please contact us with any inquiries and are happy to provide reference projects.
If you are a client please reference your documentation for portal access URL or drop us a support mail.

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Consultancy & Project Management

Management consultants solve problems. They are the hired guns brought in to assess the business operations of an organization looking for ways to improve efficiency and cut costs. They then bring these solutions to management. Corporate managers, always sniffing around for new ways to unlock shareholder value, use consultants to improve the way a company does business.

A change agent has a passion for improving an organization. We sniff out overly bureaucratic or inefficient areas of the business and then recommend a new process (often accompanied by an updated flow chart). Then a new way of doing business proposal to the organization follows. We are skilled in overcoming initial resistance to change, as well as implementing the new process.

It is important to note that consulting solutions work well for the routine, repetitive and redundant tasks, but they are not meant to be applied toward creative endeavors like advertising, research and development and product design. Improving a company requires business processes to be aligned to high-level strategic objectives (such as faster ordering cycle times, lower scrap, higher profit margins), and the various tasks that comprise a single process should be coordinated and executed in such a way as to produce less costly and more predictable outcomes.

Management consultants are expected to improve operations and optimize results in a given project area based on predetermined metrics and scope.

 

Integration & Middleware

Middleware is a software that links two separate applications or is commonly used to illustrate different products that function as a glue between two separate applications. For instance, there are various middleware products that establish a connection between a Web server and a database system. This lets users request data from the database by means of forms shown on a Web browser. In return, the Web server returns dynamic Web pages according to the user's requests and profile.

Conventionally, integration middleware is classified based on domains, which are defined by the types of resources that are incorporated:
- Cloud Integration: Integrates with and also between the cloud services, cloud-based applications (SaaS), private clouds, trade hubs and other typical cloud resources through Web services and standard B2B communication strategies (FTP, AS2, etc.)
- B2B Integration: Integrates customer, provider and various alternative partner interfaces with various data resources and company-managed applications
- Application Integration (Application-to-Application): Integrates various company-managed applications together, including cloud-based and remote systems
- Data Integration: Integrates business data resources, such as databases and files, over business and operational intelligence systems

Middleware is often described as plumbing because it links both sides of an application and also transfers data between them. Some standard middleware categories include:
- Enterprise service buses (ESBs)
- Transaction processing (TP) monitors
- Distributed computing environment (DCE)
- Remote procedure call (RPC) systems
- Object request brokers (ORBs)
- Message passing
- Database access systems

 

Microfinancing

Microfinance services are provided to unemployed or low-income individuals because most of those trapped in poverty, or who have limited financial resources, do not have enough income to do business with traditional financial institutions. Despite being excluded from banking services, however, those who live off of as little as $2 a day do attempt to save, borrow, acquire credit or insurance, and do make payments on their debt. Thus, many poor people look instead to family, friends, and even loan sharks—who often charge exorbitant interest rates—for help.

Microfinance allows people to take on reasonable small business loans safely, and in a manner that is consistent with ethical lending practices. Although they exist all around the world, the majority of microfinancing operations occur in developing nations, such as Uganda, Indonesia, Serbia, and Honduras.

Microfinancing organizations support a large number of activities that range from providing the basics—like bank checking and savings accounts—to startup capital for small business entrepreneurs, and educational programs that teach the principles of investing. These programs can focus on such skills as bookkeeping, cash-flow management, and technical or professional skills, like accounting. Unlike typical financing situations, in which the lender is primarily concerned with the borrower having enough collateral to cover the loan, many microfinance organizations focus on helping entrepreneurs to succeed.

In many instances, people seeking help from microfinance organizations are first required to take a basic money-management class. Lessons cover understanding interest rates, the concept of cash flow, how financing agreements and savings accounts work, how to budget, and how to manage debt.

Once educated, customers then may apply for loans. Just as one would find at a traditional bank, a loan officer helps borrowers with applications, oversees the lending process, and approves loans. The typical loan, sometimes as little as $100, may not seem like much to some people in the developed world. But to many impoverished people, this figure often is enough to start a business or engage in other profitable activities.

 

Text Payments

SMS or Text payments are a means of paying for goods, services or products via a text message sent from a mobile portable device such as phone or tablet.

They work like standard SMS or Short Messaging Service. With the SMS payment system, purchasers send a text message to pay for an item or service. This text message is sent to mobile payment providers. The provider clears the transaction between the purchaser and the vendor.

The cost of the purchase is added to the monthly phone bill or deducted from a prepaid balance by the mobile phone operator. By using SMS payments, mobile phone users can securely, quickly and safely pay merchants, buy goods or services (real or virtual) as well as make deposits or send remittances.

Many businesses are looking at harnessing the power of SMS payments to make life easier for their customers. Using SMS payments, people can buy coffee in Europe, postage stamps or books in Denmark, burgers in Finland and travel tickets in Tokyo, Paris and Rome.

Today, SMS payments are largely used by charities as a quick and easy way to get people to donate.

Advantages of SMS payment systems:
For the customer:
- It’s quick and easy to use.
- The purchaser doesn’t have to enter their credit card or bank details, or even have a bank account.
- They don’t need to remember any passwords or usernames like with payment sites such as PayPal.
- It is secure, as no personal details or account details are released.

For the business, charity or service provider:
- The merchant can accepts payments from any of the billions of mobile phones capable of texting worldwide.
- Can receive payments from the millions of customers who don’t have a bank account or credit card and thus were prevented from buying their goods or services before. This usually presents a whole new set of customers.
- Can build upon customer loyalty via SMS marketing messages, discounts and coupons.
- The receiver doesn’t need to verify customers’ identities or worry about chasing payments or cards being denied.
- All the billing is handled by the mobile phone operator.
- It’s easy to use and quite often costs nothing to set up.

The main advantages of the SMS payment system for both customers and business users are that it is quick, easy and safe. SMS payments have, for those reasons, been one of the fastest-growing payment methods in the world.

Nowadays text payment transport is not limited to SMS only, but has expanded way beyond it - to social networks, messengers and other similar applications.

 

Big data management

Big data refers to the large, diverse sets of information that grow at ever-increasing rates. It encompasses the volume of information, the velocity or speed at which it is created and collected, and the variety or scope of the data points being covered. Big data often comes from multiple sources and arrives in multiple formats.

Big data can be categorized as unstructured or structured. Structured data consists of information already managed by the organization in databases and spreadsheets; it is frequently numeric in nature. Unstructured data is information that is unorganized and does not fall into a pre-determined model or format. It includes data gathered from social media sources, which help institutions gather information on customer needs.

Big data can be collected from publicly shared comments on social networks and websites, voluntarily gathered from personal electronics and apps, through questionnaires, product purchases, and electronic check-ins. The presence of sensors and other inputs in smart devices allows for data to be gathered across a broad spectrum of situations and circumstances.

Big data is most often stored in computer databases and is analyzed using software specifically designed to handle large, complex data sets. Many software-as-a-service (SaaS) companies specialize in managing this type of complex data.

KEY TAKEAWAYS:
- Big data is a great quantity of diverse information that arrives in increasing volumes and with ever-higher velocity.
- Big data can be structured (often numeric, easily formatted and stored) or unstructured (more free-form, less quantifiable).
- Nearly every department in a company can utilize findings from big data analysis, but handling its clutter and noise can pose problems.